Contact Information

Contact Us

Welcome to tlamc.shop, operated by WHITE LABS - COPENHAGEN ApS.

We are committed to providing reliable customer service and a transparent shopping experience.

If you have any questions about our products, orders, shipping, Cash on Delivery (COD), returns, refunds, or other matters, please feel free to contact our customer support team.

We are happy to assist customers in Germany and Austria.

Customer Support

Company Name: WHITE LABS - COPENHAGEN ApS

Website: https://tlamc.shop

Customer Service Email: support@tlamc.shop

Telephone: +45 26 29 22 68

Company Registration Number (CVR): 36077166

Registered Business Address

WHITE LABS - COPENHAGEN ApS
Kirstinehøj 1
2770 Kastrup
Denmark

Please note: This is our registered business address and is not necessarily our warehouse or return shipping address.

For product returns, please contact our customer service team to receive the correct return instructions and prepaid return shipping arrangements.

Order and Delivery Support

We currently provide shipping services to:

• Germany

• Austria

Standard Shipping: Free of charge

Order Processing Time: 1–2 business days

Estimated Shipping Transit Time: 5–7 business days

Estimated Total Delivery Time: 6–9 business days

Payment Method: Cash on Delivery (COD)

For questions about order confirmation, delivery status, or tracking information, please contact us at:

support@tlamc.shop

When contacting us about an existing order, please include your order number so we can assist you efficiently.

Returns and Refunds

We offer a 14-day statutory right of withdrawal for eligible online purchases, in accordance with applicable European Union consumer protection laws.

Free Return Shipping: We cover return shipping costs for all eligible returns.

If you wish to return a product, request a refund, or report a damaged or defective item, please contact:

Email: support@tlamc.shop

Our customer support team will provide the appropriate return instructions.

For further details, please refer to our Return & Refund Policy.

Privacy and Data Protection

If you have any questions about how we collect, use, or protect your personal information, or if you wish to exercise your rights under the GDPR, please contact:

support@tlamc.shop

For more information, please refer to our Privacy Policy.

Get in Touch

We value your questions and feedback and aim to provide helpful and professional customer support.

For all general inquiries, please use the following contact details:

Email: support@tlamc.shop
Phone: +45 26 29 22 68
Website: https://tlamc.shop

WHITE LABS - COPENHAGEN ApS
Kirstinehøj 1, 2770 Kastrup, Denmark
Company Registration Number (CVR): 36077166
Email: support@tlamc.shop
Phone: +45 26 29 22 68